City of Durham Offers MiFi Hotspots

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Durham residents who need home internet access can get help through the city’s new MiFi hotspot program. Applications are open now.

“Internet access is essential for success in today’s world,” said Patrice Carroll, digital inclusion program manager for the City of Durham’s Engagement Department. “Access to affordable, reliable internet isn’t a luxury anymore. It’s a necessity for school, work, and daily life. This program helps make sure every Durham resident has the tools they need to connect, learn, and thrive.”

How to Apply

To find out if you qualify, just complete a short online survey. There are options in both English and Spanish:

Only one application per household is allowed, and you must be at least 18 to apply.

Who Qualifies?

The MiFi program is income-based. It’s funded by $211,000 from the American Rescue Plan Act (ARPA). Verizon Wireless supplies the hotspots and internet service. Residents may qualify if they meet certain income limits or already receive government assistance such as SNAP, Medicaid, or Section 8 housing.

When it’s time to pick up your hotspot, you’ll need to bring:

A valid photo ID (driver’s license, passport, state ID, or military ID), and
Proof of eligibility, such as:
- Last year’s federal or state tax return
- Social Security or Veteran Administration benefits statement
- Medicaid or Free/Reduced Lunch Program enrollment

A full list of accepted documents is provided in the survey.

Key Dates

Applications are open now and will remain available through November 2025 or until funding runs out.
Devices will begin to be distributed to approved applicants starting in September 2025.

This initiative is a joint effort by the City and County of Durham to help bridge the digital divide and expand internet access to those who need it most.

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